Privacy Policy

Introduction

At Pastr ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our voice transcription application.

Information We Collect

Account Information

Email address (when you sign in with Google)
Display name (if provided by Google)
Google account ID (for authentication)

Usage Data

Word count of transcriptions (for usage limits)
Number of transcription sessions
Application performance metrics
Feature usage statistics (if analytics enabled)

Voice Data

Important: Your voice recordings are processed in real-time and are never stored on our servers. Audio data is immediately deleted after transcription is complete.

How We Use Your Information

We use the collected information to:

Provide and maintain our voice transcription service
Process your transcription requests
Manage your account and subscription
Enforce usage limits based on your subscription plan
Improve our service and develop new features
Send service-related communications
Provide customer support

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes:

Encryption of data in transit using TLS/SSL
Secure authentication through Google OAuth
Regular security audits and updates
Immediate deletion of voice recordings after processing
Limited access to personal data on a need-to-know basis

Third-Party Services

We use the following third-party services:

Google Sign-In: For authentication
Firebase: For authentication and data storage
Stripe: For payment processing (Pro and Max plans)
AStar Cloud API: For voice transcription processing

These services have their own privacy policies, and we encourage you to review them.

Your Rights

You have the right to:

Access your personal information
Correct inaccurate data
Request deletion of your account and data
Opt-out of analytics tracking
Export your data
Withdraw consent at any time

To exercise these rights, please contact us at support@astarcloud.no.

Data Retention

We retain your personal information only for as long as necessary to provide our services:

Account information: Until you delete your account
Usage statistics: Aggregated and anonymized after 90 days
Voice recordings: Deleted immediately after transcription
Transcribed text: Never stored on our servers

Children's Privacy

Pastr is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: support@astarcloud.no

Website: https://pastr.astarcloud.no